At TheStylez.com, we prioritize customer satisfaction and aim to provide a seamless shopping experience. This Refund and Return Policy outlines the terms under which you may return products and request refunds.

1. Eligibility for Returns

You may return a product if:

  • The item is defective, damaged, or incorrect upon delivery.
  • The product is unused, in its original condition, and with all tags and packaging intact.
  • The return request is initiated within 7 days of receiving the product.

Note: Certain items, such as personal care products, perishable goods, and customized items, may not be eligible for return. Please check the product description for specific return eligibility.

2. How to Initiate a Return

To initiate a return, follow these steps:

  1. Contact our support team at info@thestylez.com or call us at +91 7993496095 within 7 days of receiving the product.
  2. Provide your order details, including the order number, product name, and reason for the return.
  3. Our team will guide you on the return process, including shipping instructions.

3. Refund Process

Once we receive the returned product and verify its condition, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.

Refund Options:

  • Full Refund: For defective, damaged, or incorrect items.
  • Partial Refund or Exchange: For items returned due to reasons other than defects.

Note: Shipping charges are non-refundable unless the return is due to an error on our part.

4. Conditions for Non-Refundable Items

Refunds will not be processed if:

  • The product is returned without prior authorization.
  • The product is used, damaged, or missing original packaging and tags.
  • The return request is initiated beyond the 7-day window.

5. Exchange Policy

If you wish to exchange an item, please contact our support team. Exchanges are subject to product availability and eligibility criteria.

6. Cancellations

  • Orders can be canceled before they are shipped. Please contact us promptly if you wish to cancel your order.
  • If the order has already been shipped, you may need to follow the return process once you receive the item.

Contact Us

For any questions or assistance with returns and refunds, feel free to reach out to us:

We are here to ensure your shopping experience with TheStylez.com is nothing short of excellent.